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Our Newsletter

Store Policies

Returns and Exchanges

It is our interest that our customers are satisfied with their purchase. Each order is reviewed carefully before shipping. Within 10 days of receipt, American Drug Scan will gladly exchange any purchase for other merchandise. The buyer will be responsible for any freight charges unless the return or exchange is requested due to receipt of merchandise different than was ordered. All returns must be requested in writing either via U.S. Mail or e-mailed in our customer service contact on our website. A return authorization will be issued and must accompany the shipment. All return freight should be shipped using a ground carrier with a tracking number. Please allow 30 days from receipt of the return for the credit to be issued. If in the event an exchange is involved, American Drug Scan will ship the exchanged merchandise within 14 days unless otherwise notified.

All Testing Products Are of Preliminary Screening Purposes Only Indemnification

All testing products and kits are for preliminary screening purposes only. Any individual or organization must not make any hiring, disciplinary, or take any other actions as a result of the preliminary screening of the testing products. Any non-negative / positive results should be confirmed by a certified testing laboratory either by proper storage and secure shipping of the sample or with a new sample before taking any action whatsoever.

Buyer agrees by receipt of any merchandise or service, that American Drug Scan, Inc. assumes no liability or responsibility for any screening results, subsequent decisions or actions taken by the buyer at any time. Buyer agrees, understands, and acknowledges that the sole remedy for any claim arising out of the purchase or use of a product or service offered by American Drug Scan will rely solely upon the return policy stated above. In this regard, buyer agrees to defend, indemnify and hold American Drug Scan, Inc., it's employees, agents, or officers, harmless for any and all claims, demands, costs, expenses, (including reasonable attorney's fees) and liabilities or losses which may be asserted against American Drug Scan, Inc. caused, alleged to be caused, as a result of the buyer's purchase or procurement of any product or services from American Drug Scan, Inc.

Confidentiality and Privacy

American Drug Scan, Inc. is committed to providing total privacy and confidentiality of all information. American Drug Scan, Inc. understands the sensitivity and discreetness that Drug and Alcohol Testing demands.